Q. Is this case compatible with Apple’s MagSafe system?

A. The case comes with built-in MagSafe magnets, which can work with the MagEZ Car Mount Pro 2 Qi2. However, due to different protocols, it may not attach properly to Apple MagSafe accessories.

Q. What's the Difference Between Galaxy Z Fold6/Z Flip6 Cases and Their Previous Generations?

A. Galaxy Z Fold5 cases are Air Cases that are not MagSafe compatible. In contrast, Z Fold6 cases are made with Amber Magnet Film technology to enable MagSafe compatibility and introduce stylish designs like Sunset & Moonrise, beyond the classic black. While both Z Flip5 and Flip6 cases support MagSafe, the latter come in new technology and designs as the Fold6 cases.

Q. Why Does the Galaxy Z Fold6 Case Only Include a Back Cover?

A. Based on our users' feedback, cases with a front cover add weight to the phone and hinder screen usability. Excluding the front cover, the case makes your Z Fold6 sleeker, lighter, and easier to use.

Q. Can I attach the Galaxy S24 Ultra case to PITAKA MagEZ wireless chargers?

A. Our Galaxy S24 Ultra case is compatible with PITAKA's MagEZ 2.0 ecosystem, such as MagEZ Slider 2, MagEZ Car Mount Pro 2, and MagEZ Grip.

For additional compatibility issues, please visit https://www.ipitaka.com/pages/compatibility .

Q. Why leave the sides of the Galaxy S24 Ultra exposed?

A. Our Galaxy S24 Ultra case does not cover the phone's sides; part of the metal casing is exposed. So you can effortlessly swipe up to the curved edges and have 100% access to buttons.

Q. Is this case compatible with the Samsung wireless charger?

A. There are MagSafe-compatible magnets inside the S24 Ultra case, which can work with Qi-enabled wireless chargers, including Samsung wireless chargers, such as EP-P6300, EP-H5300, EP-P2400, EP-NG930, EP-P5400, EP-P1300, EP-N5200, EP-P5200, EP-P1100, EP-N6100, EP-N5100, EP-PG950, etc.

Q. Will the magnets in the MagEZ Case 4 affect the S Pen stylus sensor?

A. MagSafe-compatible magnets in our MagEZ Case 4 do not affect the use of the S Pen, screen scrolling, GPS, or charging. However, if your Galaxy S24 Ultra case is attached with magnetic accessories like phone rings or card sleeves, they might interfere with the signal of your S Pen. We recommend removing these magnetic accessories before using the S Pen to ensure its smooth operation.

Q. Is the Galaxy S24 Ultra case compatible with a screen protector?

A. Yes, our Galaxy S24 Ultra case features a unique half-wrap design that works with a wide range of screen protectors, ensuring optimal touch sensitivity is maintained.

Q. Is the Galaxy S24 case compatible with a screen protector?

A. Yes, our MagEZ Case 4 for the Galaxy S24 series features a unique half-wrap design that works with a wide range of screen protectors, ensuring optimal touch sensitivity is maintained.

Q. Is the Samsung Galaxy S24 Ultra case anti-fingerprint?

A. Our Galaxy S24 Ultra case is made with aramid fiber and processed with 3 layers of paint to ensure it's skin-friendly and non-slip. Whether a fingerprint mark will be left depends on your hand conditions. It is not easy to leave a fingerprint if the hand is dry. For sweaty hands, fingerprint marks may be left, but it is very easy to clean with an alcohol wipe.

Q. What's the difference between Sunset Ultra Slim Case and Tactile Woven Case?

A. The Sunset Ultra Slim Case upgrades our classic woven design with:

• New PitaTap™ capacitive buttons
• Full coverage for Camera Control Button
• Enhanced protection and smoother operation

Q. Is PitaTap™ only available for Sunset color? Will there be more options?

A. The Sunset colorway represents PITAKA's iconic exploration of material aesthetics. We've introduced our breakthrough PitaTap™ technology - capacitive buttons integrated with aramid fiber - first in this signature edition. Based on user feedback, we plan to expand PitaTap to more colors soon!

Q. Does PitaTap™ affect Camera Control Button sensitivity?

A. Not at all. PitaTap™ precisely registers every touch, press, and swipe with bare-metal accuracy. If needed, adjust your camera's "Press Sensitivity" to "Firm" in settings for optimal response.

Q. Are PitaTap™ removable?

A. No. PitaTap™ forms one seamless structure with the case through molded aramid fiber, ensuring:

• No risk of detachment
• Ultra-thin yet durable protection
• Consistent performance

Q. How do PitaTap™ work? (Camera Control operation)

A. PitaTap™ capacitive buttons mirror your phone's native controls:

• Light presses activate functions
• Matches the original button's tactile response
• Requires no additional setup

Q. Why do PitaTap™ feel slightly raised?

A. The minimal elevation serves two purposes:

• Tactile positioning for blind operation
• Maintains the case's clean visual profile

Q. What accessories is this case compatible with? Can it work with Apple charging accessories?

A. Our Galaxy Z Flip7 & Fold7 cases feature a built-in magnetic ring that works with PITAKA’s MagEZ 2.0 ecosystem and most MagSafe-style magnetic accessories. However, Samsung phones do not support Apple’s MFi-certified charging due to Apple’s proprietary protocol. Note: The Fold7 camera placement interferes with PITAKA’s latest power bank and magnetic woven wallet—they can’t magnetically attach, but the power bank can still charge the device.

Q. Can I use this case with a screen protector? Will it affect folding or touch sensitivity?

A. Yes. Our Galaxy Z Flip7 & Fold7 cases feature a semi-wrapped design with precisely tested edges, making them compatible with most screen protectors. They won’t lift the film, impact touch response, or interfere with the fold.

Q. How high is the camera lip? Does it protect the lens?

A. For the Fold7, the camera ring is raised by 0.38mm to help protect against everyday scratches. The Flip7 case does not have a raised lip around the camera.

Q. Will the magnets in the case affect the S Pen?

A. The built-in MagSafe magnets won’t interfere with the S Pen, screen scrolling, GPS, or charging. However, using magnetic accessories like a MagSafe wallet or ring holder on the back may disrupt S Pen performance. For the best experience, avoid attaching magnetic accessories while using the S Pen.

Q. Why does the Galaxy Z Fold7 case only cover the back?

A. To keep it slim and easy to use. A front cover adds bulk and affects the smooth feel when using the outer screen. That’s why we designed this case with just a back cover—for a lighter, cleaner in-hand experience.

Q. Is this case compatible with Qi2 wireless charging?

A. Yes. Charging performance mainly depends on whether your charger supports the Qi2 standard. Our case is designed for high compatibility and won’t interfere with Qi2 wireless charging or its efficiency.

Q. The case isn’t fully wrapped—will the phone slip out over time?

A. No worries. The case has anti-slip strips inside to keep it securely in place. Tip: There's a protective film on the strips—make sure to peel it off before use for the best grip.