Q. What are the differences in appearance between Lumintex™ Edition and Standard Edition of Milky Way Galaxy phone cases?

A. Material Colors: The yellow yarns in the Lumintex™ Edition are made from Lumintex™ fiber, while the Standard Edition uses aramid fiber.

Lumintex™ Edition

Standard Edition

Q. How does the luminous phone case work?

A. The glowing part of the case is made from Lumintex™ fiber, a luminous material that can absorb energy when exposed to a bright light source, and then emit a soft glow in the dark.

Q. Are there any special care instructions for this phone case?

A. Avoid prolonged exposure of the luminous area to high-energy UV lamps (≥15W) for more than 3 minutes.
Do not store the case in environments exceeding 80°C for more than 3 months.

Q. How long does the glow last every time?

A. The glow can last up to 20 minutes, depending on the intensity of the light source and how long the case was exposed to the light. Please note that the brightness will gradually decrease over time.

Q. What are the differences compared to the iPhone 16 series cases?

A. *The open-style camera control button has been upgraded to PitaTap™ (coming soon for iPhone Air).
*The case now offers full top and bottom coverage.
*The camera ring has been upgraded to a raised "volcanic" design and now comes in colors that match your case style, instead of only silver.

Q. How protective is the Edge series case?

The Edge series is designed to be extremely thin and light, providing a bare-metal-like experience. It offers sufficient protection against daily scratches and minor impacts. However, for stronger shocks or drops, the protection level may not match that of the Cairn or Summa series. If protection is your priority, we recommend choosing one of those alternatives.

Q. Are iPhone 17 cases compatible with lens protectors?

Yes, all three iPhone 17 series cases support lens protectors. However, due to the closer-fitting camera ring design of the Cairn model, some lens protectors may have slight fit issues.

Q. Is the iPhone 17 Edge case compatible with a tempered glass screen protector?

A. Yes, the Edge case does not interfere with the use of a tempered glass screen protector. Its edges are designed to sit nearly flush with the screen, providing a comfortable grip while helping preserve the original feel and look of the iPhone as much as possible. Please note that with this design, a tempered glass protector may sit slightly higher than the case edges, but this will not affect normal use.

Q. Do iPhone 17 cases cover the camera control button? Will this affect sensitivity?

A. No, all series undergo rigorous testing to ensure no impact on sensitivity.
If you need to adjust sensitivity, navigate to:
Settings → Camera → Camera Control → Accessibility → Light-Press Force.

Q. How to clean the iPhone 17 cases?

A. Every day marks, like sweat or fingerprints, can be easily cleaned with a wet wipe or alcohol wipe without damaging the case.
Avoid contact with strongly dyed items to prevent stains.

Q. Are the cases compatible with MagSafe and PITAKA accessories?

A. Yes. All iPhone 17 series cases have a built-in magnetic ring, supporting MagSafe and PITAKA accessories, including MagEZ Car Mount Pro, MagEZ Grip, Aramid Magnetic Power Bank, and Magnetic Woven Wallet.

Q. Will using this iPhone 17 case affect wireless charging?

A. No. Our cases are carefully designed and tested to be compatible with mainstream wireless chargers. You can charge your phone without removing the case.

Q. Does the iPhone 17 case show fingerprints?

A. To provide a skin-friendly feel, the case surface is coated. Fingerprints may occasionally appear due to hand sweat or lotion, but they can be easily wiped away with a wet wipe, alcohol pad, or even an eraser. Use with confidence.

Q. How to verify the authenticity of the iPhone 17 cases?

A. Enable NFC on your phone and gently tap the lower part of the case. Enter the serial number on the webpage that pops up to check authenticity. You can also visit our official website to access games, music, wallpapers, and after-sales services.

Q. How to Remove the PITAKA Edge Case?

A.
1. Hold the case on the volume button side and push the top corner diagonally upward to release it.
2. For better grip, wrap the case in a paper towel if needed.
3. Click here to watch the removal video.
Click here to submit a return request if you need further assistance.

Q. Can PITAKA's iPhone 17 case work with Apple’s MagSafe accessories?

A. Yes, PITAKA iPhone 17 Cases are compatible with Apple Official MagSafe accessories.

Q. Is the case anti-fingerprint?

A. Our iPhone 17 case is made with aramid fiber and processed with 3 layers of paint to ensure it's skin-friendly and non-slip. Whether a fingerprint mark will be left depends on your hand conditions. It is not easy to leave a fingerprint if the hand is dry. For sweaty hands, fingerprint marks may be left, but it is very easy to clean with a cloth/Nano cotton/eraser/alcohol pad.

Q. With this case, can I charge my iPhone 17 on third-party wireless chargers?

A. PITAKA iPhone 17 Cases are embedded with magnetic rings that do not cover the wireless charging area and highly fit with the magnetic ring built in the iPhone 17 series. Plus, it's super slim. So if your iPhone 17 can be charged on third-party wireless chargers, it should work even with the case on.