Q. What happened to the Ultra-Slim, ProGuard, and UltraGuard Cases?
A. We’ve Updated Our Case Series.
Names like Ultra-Slim, ProGuard, and UltraGuard helped describe features, but over time, they also caused confusion.
At PITAKA, we’ve always focused on advancing aramid fiber weaving to improve everyday carry.
As our products evolved, we wanted our names to reflect the experience, not just the specs. That’s why we renamed our three series as
Cairn, Edge, and Summa — inspired by a journey of climbing:
* Edge: slim, light, and sharp along the climb (Original name: Ultra-Slim Case)
* Cairn: firm and dependable, like stone markers that guide the way (Original name: ProGuard Case)
* Summa: the peak, where protection and hand-feel come together (Original name: UltraGuard Case)
Q. How protective is the Edge series case?
A. The Edge series is designed to be extremely thin and light, providing a bare-metal-like experience.
It offers sufficient protection against daily scratches and minor impacts. However, for stronger shocks or drops,
the protection level may not match that of the Cairn or Summa series. If protection is your priority,
we recommend choosing one of those alternatives.
Q. Are iPhone 17 cases compatible with lens protectors?
A. Yes, all three iPhone 17 series cases support lens protectors. However,
due to the closer-fitting camera ring design of the Cairn model, some lens protectors may have slight fit issues.
Q. Is the iPhone 17 Edge case compatible with a tempered glass screen protector?
A. Yes, the Edge case does not interfere with the use of a tempered glass screen protector.
Its edges are designed to sit nearly flush with the screen, providing a comfortable grip while helping preserve the original feel
and look of the iPhone as much as possible. Please note that with this design,
a tempered glass protector may sit slightly higher than the case edges, but this will not affect normal use.
Q. Do iPhone 17 cases cover the camera control button? Will this affect sensitivity?
A. No, all series undergo rigorous testing to ensure no impact on sensitivity.
If you need to adjust sensitivity, navigate to:
Settings → Camera → Camera Control → Accessibility → Light-Press Force.
Q. How to clean the iPhone 17 cases?
A. Every day marks, like sweat or fingerprints, can be easily cleaned with a wet wipe or alcohol wipe without damaging the case.
Avoid contact with strongly dyed items to prevent stains.
Q. Are the cases compatible with MagSafe and PITAKA accessories?
A. Yes. All iPhone 17 series cases have a built-in magnetic ring, supporting MagSafe and PITAKA accessories,
including MagEZ Car Mount Pro, MagEZ Grip, Aramid Magnetic Power Bank, and Magnetic Woven Wallet.
Q. Will using this iPhone 17 case affect wireless charging?
A. No. Our cases are carefully designed and tested to be compatible with mainstream wireless chargers.
You can charge your phone without removing the case.
Q. Does the iPhone 17 case show fingerprints?
A. To provide a skin-friendly feel, the case surface is coated. Fingerprints may occasionally appear due to hand sweat or lotion,
but they can be easily wiped away with a wet wipe, alcohol pad, or even an eraser. Use with confidence.
Q. Why does the case color look slightly different from the packaging image?
A. The slight difference between the packaging image and the actual case color is due to the packaging showcasing
the product from a specific angle. In real life, the case reveals richer layers and more detailed textures under
different lighting conditions.
We will update the packaging images in the future to better reflect its everyday appearance. Thank you for your understanding!
For more FAQs, please visit our
FAQ Center.
