Q. What happened to the Ultra-Slim, ProGuard, and UltraGuard Cases?
A. We’ve Updated Our Case Series.
Names like Ultra-Slim, ProGuard, and UltraGuard helped describe features, but over time, they also caused confusion.
At PITAKA, we’ve always focused on advancing aramid fiber weaving to improve everyday carry.
As our products evolved, we wanted our names to reflect the experience, not just the specs. That’s why we renamed our three series as
Cairn, Edge, and Summa — inspired by a journey of climbing:
* Edge: slim, light, and sharp along the climb (Original name: Ultra-Slim Case)
* Cairn: firm and dependable, like stone markers that guide the way (Original name: ProGuard Case)
* Summa: the peak, where protection and hand-feel come together (Original name: UltraGuard Case)
Q. What are the differences compared to the iPhone 16 series cases?
A. *The open-style camera control button has been upgraded to PitaTap™ (coming soon for iPhone Air).
*The case now offers full top and bottom coverage.
*The camera ring has been upgraded to a raised "volcanic" design and now comes in colors that match your case style, instead of only silver.
Q. How protective is the Edge series case?
A. The Edge series is designed to be extremely thin and light, providing a bare-metal-like experience.
It offers sufficient protection against daily scratches and minor impacts. However, for stronger shocks or drops,
the protection level may not match that of the Cairn or Summa series. If protection is your priority,
we recommend choosing one of those alternatives.
Q. Are iPhone 17 cases compatible with lens protectors?
A. Yes, all three iPhone 17 series cases support lens protectors. However,
due to the closer-fitting camera ring design of the Cairn model, some lens protectors may have slight fit issues.
Q. Is the iPhone 17 UltraSlim case compatible with a tempered glass screen protector?
A. Yes, the UltraSlim case does not interfere with the use of a tempered glass screen protector.
Its edges are designed to sit nearly flush with the screen, providing a comfortable grip while helping preserve the original feel
and look of the iPhone as much as possible. Please note that with this design,
a tempered glass protector may sit slightly higher than the case edges, but this will not affect normal use.
Q. Do iPhone 17 cases cover the camera control button? Will this affect sensitivity?
A. No, all series undergo rigorous testing to ensure no impact on sensitivity.
If you need to adjust sensitivity, navigate to:
Settings → Camera → Camera Control → Accessibility → Light-Press Force.
Q. How to clean the iPhone 17 cases?
A. Every day marks, like sweat or fingerprints, can be easily cleaned with a wet wipe or alcohol wipe without damaging the case.
Avoid contact with strongly dyed items to prevent stains.
Q. Are the cases compatible with MagSafe and PITAKA accessories?
A. Yes. All iPhone 17 series cases have a built-in magnetic ring, supporting MagSafe and PITAKA accessories,
including MagEZ Car Mount Pro, MagEZ Grip, Aramid Magnetic Power Bank, and Magnetic Woven Wallet.
Q. Will using this iPhone 17 case affect wireless charging?
A. No. Our cases are carefully designed and tested to be compatible with mainstream wireless chargers.
You can charge your phone without removing the case.
Q. Does the iPhone 17 case show fingerprints?
A. To provide a skin-friendly feel, the case surface is coated. Fingerprints may occasionally appear due to hand sweat or lotion,
but they can be easily wiped away with a wet wipe, alcohol pad, or even an eraser. Use with confidence.
Q. How to verify the authenticity of the iPhone 17 cases?
A. Enable NFC on your phone and gently tap the lower part of the case. Enter the serial number on the webpage that pops up to check authenticity.
You can also visit our official website to access games, music, wallpapers, and after-sales services.
Q. What’s the difference between the 600D aramid fiber and the 1500D aramid fiber?
A. Essentially, 600D aramid fiber is a thinner thread, whereas 1500D aramid fiber is a thicker thread.
The 600D version will feel more delicate to the touch and the case is slightly thinner.
You can read more about the difference.
For more FAQs, please visit our
FAQ Center.
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