PITAKA Support | Galaxy S21 Series & More

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Help Center > iPhone Cases > Galaxy S21 Series & More


Pixel Fold Case

Are there magnets in the Google Pixel case, and will they affect my phone?

Yes, MagEZ Case 3 for Google Pixel Fold has magnets inside that mirror the MagSafe magnet array. Your Google Pixel Fold is compatible with PitaFlow for Phones.

Pixel Fold Case

When will you ship it?

It starts delivery in about early-June.

What is the warranty period of a PITAKA MagEZ Case/MagEZ Case Pro/Air Case?

The warranty period for all PITAKA phone cases is 2 months from the day of delivery.

The warranty is valid only with an order number and matching email address. Our warranty policy will not cover the purchase of any PITAKA product via a third party vendor (e.g. eBay, Amazon) under any circumstances.


Our warranty for cases does not extend to cover damage from abuse, damage on purpose, normal wear and tear, alteration or misuse, etc.

For more information, please refer to our warranty policy.


How do I file a claim?

Please email our aftersales team aftersales@ipitaka.com with your order number and a description of the fault or damage. Supportive photographs/videos and Serial # will help to expedite your claim.

What is the warranty time of my order?

For the cases, the warranty time is 2 month. For the car mount chargers, the warrany time is 1 year. Please refer to https://www.ipitaka.com/pages/shipping-warranty to get more information.

Tutorials: Galaxy S21 Series & More


Manuals & Downloads

Galaxy S21 Series & More

Compatibility List

Let us help you find the compatible accessories for your device.

Enter the product name of your case, select an accessory, and press Check to see whether they are compatible.

Still need help?

We're happy to assist you whenever you need us.

Email Us

For general supports, please send email to support@ipitaka.com.
For business cooperation, please send email to distributor@ipitaka.com.

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