No, the S23 Ultra case is not compatible for the S22 Ultra, due to slight differences in the degree of screen curvature and the camera frame.

Not at the present time. The new case for Galaxy S23 series is the thinnest and lightest case with MagSafe- Thin (0.95mm) and lightweight (max. 22.5g) for a more complete product experience, with the capability of working with our MagEZ Slider and MagEZ Car Mount (PitaFlow) - a delicate balance between thin & light aesthetics and protective features.

Not at the present time. The new case for Galaxy S23 series is the thinnest and lightest case with MagSafe- Thin (0.95mm) and lightweight (max. 22.5g) for a more complete product experience, with the capability of working with our MagEZ Slider and MagEZ Car Mount (PitaFlow)

Not at the present time. The new case for Galaxy S23 series is the thinnest and lightest case with MagSafe- Thin (0.95mm) and lightweight (max. 22.5g) for a more complete product experience, with the capability of working with our MagEZ Slider and MagEZ Car Mount (PitaFlow)- a delicate balance between thin & light aesthetics and protective features.

The S23+ is compatible with MagEZ Battery Pack/ MagEZ Slider.

The battery pack will slightly obscure the lens area of S23 & S23 Ultra, but it won’t effect the wireless charging. The camera-raised ring also offers protection to the camera area.

Strong magnets can interfere with wireless charging, particularly on Samsung phones. These phones aren’t very good at managing electromagnetic interference, so if the magnet is too strong, charging wirelessly can be disrupted. So we modify the magnets for S23/S23+/S23 Ultra MagEZ Case 3.

The Dbrand Skin is as thin as 0.25mm, but the Pitaka phone case for the S23 ultra is only 0.95mm thick and fits like a glove. If the "Skin" is added, there may be a problem with fitment.

Pitaka MagEZ Case 3 for S23U is extremely thin and light, so using a screen protector may not fit.

However, when tested, the official Samsung softscreen protector may work, but due to product tolerances, the possibility of fitment issues still exists.

The MagEZ Case 3 For Samsung Galaxy S23 Series S23/S23+/S23 Ultra is compatible with MagEZ Slider, MagEZ Battery Pack(slightly covers the lens area of the S23 Ultra and S23), MagEZ Car Mount Lite/Pro, and MagEZ Card Sleeve(slightly covers the lens area of the S23 series).

It is not compatible with Apple MagSafe Charger or MagSafe Battery Pack.

The warranty period for all PITAKA phone cases is 2 months from the day of delivery.

The warranty is valid only with an order number and matching email address. Our warranty policy will not cover the purchase of any PITAKA product via a third-party vendor (e.g. eBay, Amazon) under any circumstances.

EXCLUSIONS

Our warranty for cases does not extend to cover damage from abuse, damage on purpose, normal wear and tear, alteration or misuse, etc.

For more information, please refer to our warranty policy.

Please email our aftersales team aftersales@ipitaka.com with your order number and a description of the fault or damage. Supportive photographs/videos and Serial # will help to expedite your claim.

For the cases, the warranty time is 2 month. For the car mount chargers, the warrany time is 1 year. Please refer to https://www.ipitaka.com/pages/shipping-warranty to get more information.

The magnet in the MagEZ Case 2 can interfere with Samsung wireless charging, which operates using magnetic fields. When the wireless charger is in use, the magnetic field can be disrupted by the magnet in the case, causing abnormal charging and triggering foreign object protection.

Many companies, including Samsung, did not debug their foreign object protection parameters before the release of Apple’s wireless charger, resulting in chargers being unable to charge the phone when using the MagEZ Case 2. However, our wireless charging products have been debugged and adjusted to accommodate magnets around the coil, allowing for successful charging.