Our factory in China will be shut down for 2 weeks (from Jan 18th to Feb 4th) for the Chinese Spring Festival holiday. Any ordering during the holiday with customization labels will be shipped out on Feb 6th. If you cannot wait that long, please don't process the customization.
All the regular orders without customizations ship out normal. And we are always reachable via email (email@example.com) or phone call 24 x 7 for any assistance.
We are sorry for the inconveniences caused to you. And thanks for your loyalty.