I am a past Pitaka case and car mount owner, however when I swapped phones I needed to purchase a new, larger setup for my Samsung S21 Ultra. The first mount was incompatible with the vents in my Audi vehicle and would sway left and right in turns. Just not a solid, locked position. I did give feedback to Pitaka and they sent me a complimentary device that actually affixed directly to the car dash ventilation vanes. It is a rock solid position now and has fixed the swaying issue from before.
More important than any of this is the manner in which they corrected the challenge. They were SUPER communicative and gracious. It is understandable that not all mounts will work with every single car's geometry, but they kept solution oriented. Also, they presented a lovely hand-written note from Serena in customer care. I am truly impressed and would whole-heartedly recommend Pitaka for not just the quality of their product, but even more for the quality of their culture and people.